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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katelynn Baker

Katelynn Baker

October 25, 2024

5  out of  5
rating by Katelynn Baker
"Fast and easy service"
We responded:
"Thanks for the positive feedback, Katelynn! I am happy to hear you had a pleasant experience working with us. Please do not hesitate to reach out if we can assist you with anything else. - Julia "
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Kimberly Pace

October 21, 2024

5  out of  5
rating by Kimberly Pace
"Julia is helping us lower our car insurance."
We responded:
"Kimberly, thank you for the 5 star review! Happy to help any way we can! - Julia"
Profile photo of Jacob West

Jacob West

October 11, 2024

5  out of  5
rating by Jacob West
"Shaun was super helpful and made the process quick and easy! Helped me understand everything, and was super kind! Ask for him."
We responded:
"Thank you so much for the 5 star review! Glad to hear Shaun was so helpful! Please let us know if there is anything else we can help you with. - Julia"
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DeAndrea Darden

September 25, 2024

5  out of  5
rating by DeAndrea Darden
"Dustin was awesome. Even though it was after hours, he went out of his way to make sure he found the quote fit for me. Thank you Dustin. You rock💪"
We responded:
"DeAndrea, thank you for the stellar review! I am thrilled to hear that Dustin went above and beyond to get you the coverage you needed. Please do not hesitate to reach out if there is anything else our team can help you with. We are here for you! - Julia "
Profile photo of KeAmbrea Ross

KeAmbrea Ross

August 8, 2024

5  out of  5
rating by KeAmbrea Ross
"Dustin was amazing! Very helpful and informative! 10/10 would highly recommend! Thanks again Dustin!"
We responded:
"Thank you for the wonderful review, KeAmbrea! I'm thrilled to hear you had such a positive experience working with Dustin. If there is anything else our team may assist you with, please let us know. We are happy to help! - Julia "
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Evan Hartley

July 15, 2024

5  out of  5
rating by Evan Hartley
"Dustin was the name of our account manager who helped me get set up. He was quick, knowledgeable, and was willing to help me out on customizing my quote to my family's needs. Thanks for taking the time to read my review!"
We responded:
"Thank you for the wonderful review, Jack! I am happy to hear Dustin was able to take care of you and your family and set up coverage that works for your needs. Please let us know if we can assist you with anything else. - Julia "
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Jackie Lee

July 15, 2024

5  out of  5
rating by Jackie Lee
"Sign up was easy and Ashley did a great job answering all my concerns and questions! Saved some money besides!"
We responded:
"Jackie, thank you for the positive review! I am so glad to hear that we were able to find a policy that works for your lifestyle and your wallet. Thank you for choosing our office. - Julia"
Profile photo of Sheila Butler

Sheila Butler

July 12, 2024

5  out of  5
rating by Sheila Butler
"State Farm has been amazing to me and my family. We are all members of State Farm, and it has been the best company we have ever had the pleasure to do insurance business with. Shaun Fender has been the best ever helping me with my life insurance, autos, and home. Making sure I am getting all of my discounts I am eligible for, and helping get my claim on my roof started. He went above and beyond to make sure I am taken care of. Julia and her staff are top tier A+ all around the best at what they do. Not only at the business they conduct, but being there for you when you need someone to talk to as well. All in all just purely amazing and wonderful people to do business with. Not only in Sulphur Springs, but all of Texas should know their names."
We responded:
"Thank you for the very generous review, Sheila. I am so glad to hear that you feel at home with our office. We appreciate your business and appreciate you as a customer. -Julia"
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Haley Massey

July 2, 2024

5  out of  5
rating by Haley Massey
"I’ve used Julia Wilhite’s office for approximately 6 years now! They have always been so helpful and kind when talking to them, it feels like talking to a friend! Their service is fast and when talking with Tiffany she always makes sure I get what I need! Highly recommended them if you’re looking for a great insurance company:)"
We responded:
"Thank you for the wonderful review, Haley! I can’t believe it has been 6 years together! I am so glad you have enjoyed working with Tiffany to get your coverage needs taken care of. She is an awesome team member of ours, and we love to see her recognized for all the hard work she does. We are always happy to help you! – Julia"
Profile photo of Dillon Thomas

Dillon Thomas

July 1, 2024

5  out of  5
rating by Dillon Thomas
"Dustin was amazing. Super helpful and respectful. He even returned my calls in a timely manner and answered any and all questions I had"
We responded:
"Thanks for the wonderful feedback, Dillon! I'm so happy to hear that Dustin was helpful and timely while assisting you. Please let us know if we can help you with anything else. - Julia "
Profile photo of Steve Jones

Steve Jones

June 27, 2024

5  out of  5
rating by Steve Jones
"Ashley has been awesome to work with on keeping my multi-car policy up to date. She is very quick to answer questions and get the job done!!!"
We responded:
"Steve, thank you for the wonderful review highlighting Ashley and her hard work! I'm glad to hear Ashley has been prompt and enjoyable to work with. Let us know if there is anything else she or I can help you with! - Julia "
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Kendell Blake

June 23, 2024

5  out of  5
rating by Kendell Blake
"Ever since switching to State Farm, I have never been more at ease knowing that all my insurance needs are covered. I honestly can’t say enough good things about Tiffany who goes above and beyond even outside of business hours. When buying my new car, she made insuring it a breeze. She puts customer service and their needs first. I look forward to doing business with her and State Farm."
We responded:
"Kendell, thank you so much for the wonderful review! I am thrilled that Tiffany has provided you with a positive experience getting covered and helping you along the way. Our team is truly lucky to have her. Please do not hesitate to reach out if there is anything else our team may assist you with. We are happy to help! - Julia "
Profile photo of Jennifer Hernandez

Jennifer Hernandez

June 20, 2024

5  out of  5
rating by Jennifer Hernandez
"So quick easy process, I told Tiffany what i needed and she made it happen within minutes. All the stress of moving into a new house, Tiffany made this the easiest part. Thank you"
We responded:
"Jennifer, I am so happy to hear that Tiffany was able to make your moving experience a little less stressful! Enjoy your new home! - Julia"
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Quincie Spencer

June 19, 2024

5  out of  5
rating by Quincie Spencer
"Tiffany is very intelligent, detail oriented, experienced, efficient, organized, on top of things, hardworking and confident in her work. She has a delightful disposition that makes working with her feel good. My husband is very particular and the most “on top of it” guy with all of our insurance and house needs and he chose her specifically. With each thing she brought to our attention or explained to us, we were further convinced that we made a great choice. He eventually got his parents to switch over to her as well. We trust her with our lives, truly. We plan to stay with her as we build our lives with new businesses and other ventures. If she leaves, we will follow her."
We responded:
"Hi Quincie, thank you so much for providing our team with this feedback! I’m thrilled to hear that you have been satisfied working with Tiffany. We are so grateful she’s a part of our team! -Julia"
Profile photo of Christopher Wilson

Christopher Wilson

June 16, 2024

5  out of  5
rating by Christopher Wilson
"Kacie and Shaun helped me with life insurance quotes. They were very helpful, kind, and professional!"
We responded:
"Christopher, thank you for the five-star review! We appreciate you taking the time to leave feedback for our office. Give us a call whenever you need. -Julia"
Profile photo of Holli Wilson

Holli Wilson

June 14, 2024

5  out of  5
rating by Holli Wilson
"My agent Kacie Bates has been very helpful with setting up our new renters policy!"
We responded:
"Holli, I am so glad to hear about your positive experience with Kacie! We are very lucky to have her on our team and I am glad to hear she was able to assist you with your renters policy. Please let us know if there is anything else you need. -Julia"
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Zach Fowler

June 10, 2024

5  out of  5
rating by Zach Fowler
"Spoke with Dustin today got me step up with renters insurance. Quick easy and very nice to talk to thank you Dustin today for your help"
We responded:
"Thanks for the wonderful review, Zach! I'm glad to hear Dustin was helpful in getting you the coverage you need. If there is anything else he or I can help you with, please let us know. - Julia "
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Audra Duran

May 16, 2024

5  out of  5
rating by Audra Duran
"Very helpful and friendly."
We responded:
"Thank you for the five stars, Audra! I'm glad to hear our team was friendly and helpful to work with. Please feel free to stop by or call if there is anything else we can assist you with. We are happy to help! - Julia "
Profile photo of Jeffrey Maynard

Jeffrey Maynard

October 6, 2023

5  out of  5
rating by Jeffrey Maynard
"They done a fantastic job they were significantly cheaper than our current insurance company."
We responded:
"Jeffery, thank you for the positive review! I am happy to hear that you were pleased with our team and the coverage we were able to provide you with. If you have any questions or concerns, please do not hesitate to stop by or give us a call. We are here for you! – Julia"
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Tristen Meeker

October 2, 2023

5  out of  5
rating by Tristen Meeker
"Polite and helpful staff. They help to make sure you understand everything and are satisfied with your policy"
We responded:
"Tristen, thank you for your positive review! I am happy to hear you had a great experience working with our team. We work hard to make sure our Good Neighbors understand and feel good about their coverage, and I am glad you were able to experience that! If you have any questions, please feel free to stop by or call us. We are here to help! -Julia "
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Francisco V

September 27, 2023

5  out of  5
rating by Francisco V
"I recently had the privilege of working with State Farm, and I couldn't be more pleased with the outstanding service I received, courtesy of Agent Shaun. One thing that truly stood out was the exceptional level of customer service provided by Shaun. He was readily available to answer my questions, address any doubts, and even took the time to explain the policy in a way that was easy to understand. I would recommend them for your insurance needs."
We responded:
"Francisco, let me start by thanking you for your generous review. Reviews like yours let us know we are doing something correctly. I am thrilled that Shaun has provided you with exceptional customer service and answered any questions you had along the way. It’s important to us that our Good Neighbors understand their coverage and options, so I am happy to hear that Shaun took his time to explain your options to you. If there is anything else we can assist you with, please do not hesitate to reach out. We are here for you! -Julia"
Profile photo of Danielle Smith

Danielle Smith

September 20, 2023

5  out of  5
rating by Danielle Smith
"Tiffany Potter is the best! She is always available and there to help me and answer any questions when I have them. Reach out to her if you need help she is great!"
We responded:
"Danielle, thank you for this stellar review! We love hearing about the great experiences our Good Neighbors have had working with our office. Tiffany is a fabulous team member, so I am not surprised that she made herself available and answered your questions. If there is anything else we can help you with, please feel free to stop by or give us a call. We are here for Good Neighbors like you! -Julia "
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Josue Leon

September 13, 2023

5  out of  5
rating by Josue Leon
"Great rates and friendly staff! Shaun Fender is awesome! I highly recommend them!"
We responded:
"Thank you so much for the friendly 5 star review! We appreciate you taking the time to provide feedback on your experience. "
Profile photo of Kaci Perry

Kaci Perry

August 31, 2023

5  out of  5
rating by Kaci Perry
"Such a great insurance company to do business with. I really appreciated all of the help that Shaun gave me! He answered all of my questions in a timely manner as well. Very helpful! I highly recommend you try them out!!"
We responded:
"Thank you so much for your kind words and five stars! We're happy to hear that Shaun was able to assist you in finding the right insurance coverage at a reasonable rate. We believe in providing excellent service to all our clients, and we're glad that you had a positive experience. We look forward to continuing to work with you for all of your needs! -Julia"
Profile photo of Lithzy Alvarez

Lithzy Alvarez

August 30, 2023

5  out of  5
rating by Lithzy Alvarez
"I’ve looked all over the place for good insurance coverage that wasn’t too much. everywhere is high especially for an 18 year old thankfully Shaun reached back at me and helped me tremendously thank you! it was great talking to you and thank you for walking me through everything!"
We responded:
"Lithzy, Thank you for the 5 star review! It was a pleasure to meet you and I am so glad to hear that Shaun was able to walk you through the whole process. We appreciate your business and look forward to working with you well into the future!"